Refund Policy
Last updated: July 2026
Placeholder draft. This page is a starting structure. Review and finalise the wording with a legal professional before launch.
1. Service fees
Fees for services already rendered (storage, pick & pack, shipping) are non-refundable. Disputed line items should be raised within 15 days of the invoice date and will be reviewed against operational records, including pack photos and timestamps.
2. Billing errors
Verified billing errors are corrected via credit note against the next invoice, or refunded where no future invoice is expected.
3. Damaged or lost inventory
Claims for inventory damaged or lost while in StoreBlaze custody are settled per the liability terms of the service agreement.
4. How to raise a claim
Write to hello@storeblaze.in or message us on WhatsApp with the invoice or order reference.